Hotel Niwa Tokyo

The English breakfast is good and is available up until 10 am. I wish it could be longer and can be extended to 11 am.

Ok. Good location. Good gym. Good massage chairs. No problem. Good coffee and tea makers in room. Alas, I notice in the comments that the usual culprits, people from Singapore, are complaining about this and that. Come on! Stop being misers. If you want FIVE-STAR quality pay for it!

I think it's very important to remember the location. The hotel is situated in the heart of Tokyo, and is literally a few minutes walk from one of the train stations that can provide links to just about all other parts of Tokyo. And that comes at a cost. Tokyo is a fairly expensive city and there's a premium upon space within the City. The room that I booked for my daughter wasn't too bad (I upgraded her room after I became a bit worried about the size of the room), but this was in contrast to the room that my partner and I had booked for ourselves. I can't fault the hotel, the staff were friendly, polite and helpful, but the room we stayed in was tiny. There was space for our double bed and not a lot else. We did thankfully have a mini fridge which was good, and they clearly tried to maximise the space available in the room, but there was no getting away from the fact that it was a very small room. Having said all of that, what almost makes up for this are the facilities in the hotel. There's a small gym with Cardio equipment, a relaxation room with massage chairs, another room where you can go to sit and where the staff are available at certain times of the day to offer you a cup of tea. And where they really excel is that there are four separate areas, where you can go and sit outside and just have an opportunity to get some fresh air. Having travelled about quite a lot recently, I can't state enough how nice it is to have a place to stay where there's an outside space, and in the case of Hotel Niwa they have four very distinctive outside locations. Add to this a laundry room to wash and dry your clothes, as well as a microwave oven, and you can't help but appreciate the little extras that they have on hand.

It’s an oasis in the middle of Chiyoda City. So much thoughts are put into making it a wonderful retreat after spending a whole day touring Tokyo. The rooms are small and mighty. They have a good coffee maker and a electric kettle and a green tea set. The coffee pods are replenished every time we use them. They also provided all the toiletries you could possible need and my family loves them so much.

The location was quiet but convenient with Suidobashi Station nearby. The staff were polite and super friendly as well, went above and beyond - helped with early check-in, queries about luggage courier and were efficient. The room was stylish, tastefully decorate like a traditional Japanese room and not too small compared with other standard rooms. Brilliant amenities in the room, little wardrobe, clothing spray, very clean kettle, teas/coffees and a fridge that actually had enough coolness to cool things! Bathroom was stocked with everything you need, even had nice bath salts for the bath tub. Everything was super quiet and you couldn’t hear neighbours or anything! Really wonderful sleep!